Blackboard Support for Students

Troubleshooting Blackboard – these resources are available with a WUSTL key log-in:

Student Technology Services Blackboard FAQs
You may also contact Student Technology Services during walk-in hours for questions.

Blackboard Help Website
Tours and Tutorials

Submit a “how to” question through LibAnswers, Olin Library's Q&A chat board for Blackboard. Your question will be answered when a librarian is available during Olin Library hours.

WashU Blackboard Website
Login to Blackboard with WUSTL Key. Click “Help” at top left and follow the link to Student User Guide.

For more information about Blackboard, visit

Experiencing Technical Difficulties?

WashU's Student Technology Services (STS) is a valuable tool for students experiencing issues with Blackboard.

Learn more

Additional Blackboard Resources

  • Navigation System Overview (Video)

    Learn how to access the global navigation tool, navigate the user menu, and how to navigate MyBlackboard.
  • Browser Checker

    Opening this page checks whether Blackboard Learn supports your browser and operating system.
  • Blackboard Mobile App

    Mobile learning harnesses the power of Blackboard anytime, anywhere. Get instant mobile access to all aspects of your digital educational experience.
  • Blackboard Help Forum for Students

    Blackboard Help’s searchable topics and step-by-step instructions will help you find the information that you need
  • FAQs for Blackboard

    Learn how to troubleshoot any issues you might be experiencing with Blackboard.
  • Blackboard Help Videos

    Get familiar with features in minutes. Watch short, engaging Blackboard Help videos on our YouTube channel.
  • Blackboard Tests & Surveys

    Learn the difference between a test and a survey and how to submit both.
  • FAQs about Assignments

    Find answers on how to open and locate assignments, how to submit assignments, how to see a graded assignment, and more.
  • Olin Library Subject Librarians

    Subject Librarians at Washington University Libraries strive to be attuned to the research needs of all Washington University programs and departments.