HR Not As Usual: A Candid Conversation About Being Completely Disrupted 

Presented by University College at Washington University in St. Louis in collaboration with SHRM of Greater St. Louis, SMPHR and Insperity 



Throughout history, HR professionals have had to pivot in response to major revolutions that fundamentally changed how we work. From the industrial and technological to the information and now knowledge revolutions, leading change is par for the course in Human Resources Management. From pandemics to protests, HR managers and leaders are wearing multiple hats in today’s workplace and the demands on HR departments are dynamic and ever-evolving.  St. Louis has unique social, political, and cultural issues that make the work more complex. With that in mind, University College at Washington University in St. Louis hosted this special webinar designed exclusively for HR professionals in the St. Louis Region.

Watch a candid conversation about what HR practitioners can do to take advantage of this moment to advance the profession and meet organizational demands and goals. This webinar focused best practices and actionable strategies you can implement right now as you navigate compliance with local laws and regulations, management changes, workforce development, innovation, benefits and compensation and diversity, equity and inclusion issues.

Our Panelists

HR Not as Usual Webinar Panel

Reggie Farrar
Reggie is a native of St. Louis who received his B.A. in Industrial Relations from the University of Missouri-Columbia and his M.A. in Human Resource Development and Management from Webster University.  He also holds his certifications as a Senior Professional in Human Resources (SPHR) and as a SHRM Senior Certified Professional (SHRM-SCP). Reggie joined Memorial Hospital in February 2019.  Prior to joining Memorial, he was a Sr. HR Business Partner at Southwest Airlines.  He also served as Sr. Manager of Human Resources at Express Scripts.  In addition, Reggie’s more than 33 year career in Human Resources includes time spent with BJC Behavioral Health, US Bank, AG Edwards, and Edison Brothers Stores as well. Reggie has served as President of the Greater St. Louis Chapter of the National Association of African-Americans in Human Resources (NAAAHR), the Vice President of Programs and Professional Development for the Dallas Chapter, the Midwest Region Vice President of NAAAHR, and currently serves as the Co-President of the Society of Multicultural Professionals in Human Resources (SMPHR).   


Jennifer Fickeler
Dr. Jennifer Fickeler is the Director of the Human Resources Management program at Washington University and is an organizational psychologist by profession.  She has designed, implemented, and led best-in-class leadership, coaching, change management, career development, employee and customer engagement, and training programs for numerous global companies.  As an executive coach, she holds credentialing in the International Coach Federation and has personally coached over 1,000 individuals.  


Rhonda Gray
Rhonda Gray is a Business Performance Advisor with Insperity.  Prior to joining Insperity, she was an Executive Search Consultant with Collaborative Strategies, Inc.  Rhonda is the former Executive Director of Almost Home, a local nonprofit which provides transitional housing for homeless teenage mothers and their children.  She’s also worked as a Community Investment Manager at the United Way of Greater St. Louis and has served as a consultant with an organization that partnered with the St. Louis Public Schools to improve the quality of education for students in St. Louis city. A native of St. Louis, Rhonda obtained her bachelor’s degree in English and Business from Alabama A&M University.  She has a master’s degree in counseling from the University of Missouri-St. Louis. 


Andrew Metcalf 
Andrew Metcalf is an employment lawyer at Ogletree Deakins, an international law firm that focuses on workplace legal issues. Andrew is a frequent speaker and corporate trainer. He represents businesses and public organizations in all aspects of employment law, including both litigation and human resources counseling. He assists clients facing lawsuits and administrative charges alleging employment discrimination, harassment, retaliation, and violations of other workplace laws and regulations, including the FMLA and FLSA. He has guided clients through investigations by the EEOC, the Missouri Commission on Human Rights, the Department of Labor, and OSHA. He serves on the Board for SHRM of Greater St. Louis. 


Melissa Thomson (Moderator)
Melissa Thomson is a marketing maven with a knack for business and brand development. She is a native Memphian who recently returned to the Mid-South after spending more than 10 years developing her career in Chicago and Washington D.C. In her role with St. Louis Business Journal, she serves as Director of Advertising working with a wide variety of businesses creating strategies that drive results needed to grow their business and build brand awareness. Prior to joining St. Louis Business Journal, Melissa served as The Advertising Director at the Memphis Business Journal; Marketing Division Director for RedRover Sales & Marketing, COO and VP of Business Development for Solis Energy Solutions, National Marketing and Business Development Manager for ULTA Beauty, Regional Marketing Manager for Ratner Companies, and Marketing Manager for NBC Capital Markets.